Support Center

The game freezes or slows down during cutscenes. How do I fix this?

Last Updated: Sep 27, 2017 11:04AM EDT

We have released Patch v1.1, which should resolve this issue for many users. Please check that you've downloaded the latest version of the game.
 

Make sure your computer meets the minimum requirements for running the game, and update your graphics card drivers. Minimum requirements are:
 

OS: Windows XP/Vista/Windows 7/Windows 8/Windows 10

  • Processor: Dual core 2.2GHz+
  • Memory: 4 GB RAM
  • Graphics: 1 GB VRAM
  • Storage: 6 GB available space
 

OS: macOS Sierra, OSX El Capitan, Yosemite, Mavericks, Mountain Lion, Lion

  • Processor: Dual core 3.0GHz+
  • Memory: 4 GB RAM
  • Graphics: 1 GB VRA
  • Storage: 6 GB available space

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